Terms and Conditions

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Admission

Admission is only permitted after registering at reception.

Under 18s must be accompanied by their parents or legal guardians.

Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

No refunds/discounts for inclement weather, late arrivals or early departures.

Units and designated pitches will be allocated on arrival.

All bookings are non refundable unless seven days Notice of Cancellation is received in writing before arrival date.

No refunds will be given within 7 days prior to arrival. 

Dogs must be kept on leads and supervised at all times.

Guide dogs are allowed on site free of charge.

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Bookings must not be for more than 28 consecutive nights.

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Quiet hours must be respected between 11 p.m. and 7 a.m..

Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Your unit must be left reasonably clean and tidy prior to departure. Please report any damage to staff on site, and any damage will incur a fee suitable to the costing of the repair.

No hen/stag parties permitted via Pitchup.com.

Single-sex bookings of 8 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

You must follow the management directives when pitching your tent/unit and related equipment.

Reception is unmanned after 8 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Firearms are not permitted. Only knives designed for cooking is allowed on Camp.

No vehicle movement between 11 p.m. and 7 a.m. unless for emergencies.

Only one car is to be parked by the Glamping Pod/Pitch Tent. Vehicles must be parked in the designated area as directed by staff.

Visitors must register at reception and pay their fee.